Undertaking a building or renovation project can be daunting, but this book provides everything you need to know in an easy to follow step-by-step guide.' Period Ideas 'A clear guide through a potential minefield, which will give you the confidence to get the job done.' Sean O'Neill, Managing Director Harry Neal (City) Ltd 'Aimed at the lay client this book gives a practical step-by-step insight on matters that even experts in this field frequently fail to appreciate. Project management is partly about methodology and partly common sense. This straightforward guide is a refreshing approach to a diverse subject and keeps both of these factors in perspective.' Jeremy F Emmett FRICS 'This handy book looks at what to expect when having a building work done and how to deal with any problems.