Contents
1. Introduction: Toward a Communicative Perspective on Organizational Knowledge
2. Heterogeneity in Knowledge and Knowing: A Social Practice Perspective
3. Knowledge, Belonging, and Communities of Practice
4. Challenges of Implementing Systems for Knowledge Management: Static Systems and Dynamic Practices
5. The Politics of Knowledge: A Critical Perspective on Knowledge and its Management
6. Information, Technology, and Knowledge Sharing in Global Organizations: Cultural Differences in Perceptions of Where Knowledge Lies
7. Transactive Memory and Organizational Knowledge
8. Communication and Knowledge-sharing Errors in Groups
9. Problems and Promises of Managing Explicit Knowledge: The Ideal Case of University Research
10. The Utility of Information and Communication Technologies in Organizational Knowledge Management
11. Knowledge Management Systems and Work Teams
12. Knowledge Utilization in Electronic Networks of Practice
13. Managing Community Risks through a Community-Communication Infrastructure Approach
14. Knowledge Types in Cross-System Policy Knowledge Construction
15. Coaching to the Craft: Understanding Knowledge in Health Care Organizations
16. Socializing Organizational Knowledge: Informal Socialization through Workgroup Interaction
Conclusion: Moving Forward with Communicative Perspectives on Organizational Knowledge