This manual is intended to aid enterprises in designing and implementing a business ethics program that meets emerging global standards of responsible business conduct. Owners and managers can explore the substantial body of global standards, procedures, and expectations described here. They can adopt or adapt them on a sector-by-sector and enterprise-by-enterprise basis, taking into account their particular circumstances, such as applicable laws and regulations, the size of the enterprise, and the enterprise’s purpose.
This manual explores how a business ethics program helps owners, managers, and their professional advisers build an enterprise to meet these standards. It builds on three essential concepts to help busy owners and managers design and implement business ethics programs for their unique enterprises. * Responsible business conduct: the choices and actions of employees and agents that foster and meet the reasonable expectations of enterprise stakeholders. * Responsible business enterprise: an enterprise characterized by good governance policies and management practices as well as by a culture of responsible business conduct. It is adept at dealing with the challenges and complexities of its business environment, but holds closely to its purpose, core values, and vision. * Business ethics program: a tool that owners and managers use to inspire, encourage, and support responsible business conduct, by engaging enterprise stakeholders in order to foster and meet their reasonable expectations, and designing structures and systems to guide and support employees and agents.
Contents * Part I - The Responsible Business Enterprise o Chapter 1 Responsible Business Conduct in an Emerging Economy o Chapter 2 Responsible Management and the Responsible Business Enterprise * Part II - The Business Ethics Program o Chapter 3 Responsible Business Conduct as Strategy o Chapter 4 Creation of a Business Ethics Program * Part III - Structuring the Business Ethics Program o Chapter 5 Standards, Procedures, and Expectations for the Responsible Business Enterprise o Chapter 6 Business Ethics Infrastructure o Chapter 7 Business Ethics Communications and Feedback * Part IV - Putting Business Ethics into Practice o Chapter 8 Aligning the Responsible Business Enterprise o Chapter 9 Responsible Business Conduct and Practices * Part V - Achieving Responsible Business Conduct o Chapter 10 Program Evaluation and Organizational Learning