Based on hundreds real emails, Email English deals systematically with key language for constructing effective and convincing emails in English.
* Basics, including opening and closing emails, giving information, making requests, arranging meetings and checking understanding. * Specific situations, such as negotiating, asking for payment and dealing with a supplier or customer. * Skills such as describing business trends, relating cause and effect and reporting. * General grammar problems, for instance, sentence structure, verb forms, comparison, punctuation... * Communication styles: formal and informal, direct and indirect, ways of seeming more friendly.
In addition to clear presentations of language, Email English contains a wealth of practice activities, all of which can be used for self study or with a teacher in class.