Developing and understanding different methods of tackling problems is an essential career skill. "Problem Solving, Third Edition" teaches readers how to become a problem solver, a valuable and highly sought person in today's complicated workforce. This new edition illustrates the difference between scientific and creative problem-solving techniques and outlines a five-step approach to dealing with dilemmas that students can apply to almost any situation. A new appendix of helpful Web sites has been added as well as true-or-false quizzes in each chapter. The chapters include: The Problem Solver in You; Using Scientific Thinking to Solve Problems; Using Creative Thinking to Solve Problems; Obstacles to Problem Solving; Identify and Define the Problem; Define Goals and Objectives; Generate Solutions; Develop a Plan of Action; Follow Through; and, Decision Making.