The naturalization process is complex. You cannot be a citizenship counselor for the learners, but you can help them get the information they need. You can also help them through the process, including getting them more comfortable about and ready for the interview and the test. • Prepare the learners for the process, not just the test. The process includes filling out the form, greeting the INS officer, swearing in (raise your right hand, sit down, don't sit down), answering questions about the form including answering questions about eligibility, and answering the civics and history questions. Sophisticated English grammar is not necessary for the interview or the exam, but the vocabulary is very sophisticated.