Difficult people: they’re those people you can’t stand and who don’t do
what you want them to do or do what you don’t want them to do—and you
don’t know what to do about them! Good news: you don’t have to be their
victim anymore. And while you can’t change difficult people, you can
communicate with them in such a way that they change themselves. In
this book, we define the four key areas you’ll have to focus on to
solve your people problems.
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