Every workplace has its share of conflict, and one of training's
universal goals is to help organizations resolve it in a way that
brings benefit to everyone involved. This timely activity book offers
30 ready-to-use exercises trainers can use to help workshop
participants communicate more effectively and create positive outcomes
from conflict situations. The Conflict and Communication Activity Book
features:
* Field-proven exercises from the authors' worldwide experience *
Easy-to-follow instructions for preparation, additional reading, and Q
& A processes * Valuable essays on handling conflict situations *
An Exercise Matrix to sort activities by type, length, and other
parameters
It also includes a jam-packed Trainer's Toolbox containing more than
sixty handouts, flipcharts, and overheads; workshop agendas;
instructions for breakout sessions; and tons more. From the quick-fix
solutions of the "My Workshop Starts in Five Minutes" section to fully
developed sessions, this book will be every educator's best friend.