Essential Business Letters for Word (v 1.0/1999) Essential Business Letters contains an invaluable library of over 130 sample business letters, which are ready for quick and easy customizing in Word 97/2000 - the world's most popular word processor. Sample letters are divided into 6 convenient categories: Customers; Finance; General Purpose; Human Resources; Quality and Suppliers. The main screen features buttons to access relevant menus, which include hyperlinks to the sample letters and an explanation of their application. When you click on a hyperlink from the menu MS Word is automatically started and the sample letter loaded for you. It could not be easier. Many letters include "Click here" fields so you can enter relevant information quickly. The general text and layout of letters can also be easily customized using the normal facilities in Word.